Our Privacy Policy

This privacy policy tells you how and why Bransom Retail Systems Ltd as the Data Controller collects, processes and uses your data. If you have any questions or concerns then please email dpl@bransom.co.uk or write to us and we will do our best to answer any questions you might have.

You have the right to unsubscribe or ask for your details to be removed, please see below.

Our approach to Privacy

We take your right to privacy very seriously and respect any personal information you share with us and endeavour to keep it safe, whatever your relationship is with us.

Importantly we want you to know that we will not sell or rent your data to third parties.

This privacy policy is intended to give you an understanding of how and why we use the information you give us.

By using our website or providing us with any personal information, including sensitive information you agree to your personal information being used and stored in the manner set out in this policy.

We may update this policy from time to time without notice to you, so please check it regularly.


There are a number of ways you might share your information with us including;
(a) our use of cookies (you can read the cookie policy here);
(b) if you apply for an employment position at Bransom
(c) you contact us with enquiries, correspond with us (including corresponding with us on behalf of a business) or become involved with us in another way (including via social media such as Twitter or Facebook).
(d) On occasion, we may also collect information (such as your telephone number and address) from the public domain.

The personal information we might collect includes;
(a) your name, address, email address and other contact information (including details of your social media accounts/profiles)
(b) information you enter onto our website
(c) records of your correspondence with us, if you have contacted us
(d) information about your employment
(e) details of your contact with us, including its frequency
(g) details of your visit to the site including your IP address
Except where permitted by law, we will never collect sensitive personal data about you without your consent.

We may use your information;
1. to provide you with the service or information you have asked for
2. to provide you with information about us, our services and any other information, products or services that we provide or provide access to
4. to comply with applicable laws and regulations, and requests from statutory agencies
5. for our internal administrative purposes,
6. to notify you about new products and services
7. to ensure that content from our site is presented in the most effective manner for you and for your computer
8. to process job applications
9. to seek your views and feedback

We may process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we believe also benefit our customers, and which may include some or all of the following:

  • where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
  • to identify and prevent fraud
  • to enhance the security of our network and information systems
  • to better understand how people interact with our websites
  • to provide electronic, telephone or postal communications which we think will be of interest to you
  • to determine the effectiveness of promotional campaigns and advertising
  • .

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact us. Please bear in mind that if you object this may affect our ability to carry out the above tasks for your benefit.

"Legitimate Interests" means the interests of our company in conducting and managing our business [to enable us to give you the best service/products and the best and most secure experience].

For example, we have an interest in making sure our marketing is relevant for you, so we may process your information to send you marketing that is tailored to your interests.

It can also apply to processing that is in your interests as well.

For example, we may process your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law)

We will only contact you via SMS and email where you have specifically given us consent to do so or we consider it a ligitimate interest. For the purposes of sending marketing through the post and making marketing phone calls we may do so with your active consent or under something called legitimate interest as long as our legitimate interest does not outweigh your rights and freedoms.

In the instances you receive these calls and mailings you will be given the opportunity to opt out of this activity and you can also opt out of this at anytime by contacting us using the details below.

Also, if you ever want to change the way you hear from us or update your contact details then please call us on 01442 256445, email dpl@bransom.co.uk or by writing to us at:
Bransom Retail Systems Ltd, Suite 7&8, Amberside, Wood Lane, Hemel Hempstead, Herts HP2 4TP

Some parts of this website use cookies.

Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

You can view our Cookie Policy here.

You can withdraw your consent at any time. If, at any time you do not wish to receive further information about us and our services, or you wish to change your contact details or preferences, please let us know by contacting us using the details below, or by clicking any unsubscribe or update profile link in any emails you may have received from us.

If you request to receive no further contact from us, we may keep some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we do not accidentally store details for the same person multiple times.

Also, it is worth noting that if you opt out and then later opt back in your most recent instruction will take precedence.

1. request a copy of the information we hold about you;
2. update or amend the information we hold about you if it is wrong;
3. change your communication preferences at any time;
4. ask us to remove your personal information from our records;
5. object to the processing of your information form marketing purposes or;
6. raise a concern or complaint about the way is being used
If you would like to exercise any of these rights - please send us a request by email to dpl@bransom.co.uk or by writing to us at;
Bransom Retail Systems Ltd, Suite 7&8, Amberside, Wood Lane, Hemel Hempstead, Herts HP2 4TP

All information you provide to us is stored securely and treated with care and respect. Any payment transactions will be encrypted using SSL technology.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") such as the United States. It may also be processed by persons or companies operating outside the EEA. If we do send your personal data outside the EEA we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details you agree to this transfer.

We may hold your data on our website, on our secure servers at our HQ, or in our 3rd-party systems:
1. Mailchimp and SendInBlue - for processing and sending email marketing
2. HubSpot - for monitoring our web traffic and collating form entries
3. Google Analytics - to measure our website and user experience
4. Splashtop - when we have to connect to a client's system for maintenance work
5. Teamviewer - when we have to connect to a client's system for maintenance work
6. Iomart Cloud Services - for users of our HMRC MTD Portal

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict access procedures and security features to try to prevent unauthorised access.

Krystal Hosting hosts our websites.

As mentioned previously – we won't sell or rent your data to third parties for them to use for their own purposes.

Our staff and consultants may have access to your data and sometimes we may pass your data to third parties when they are working on our behalf. For example when we send out mailings we may need to send names and address to the printers so they can print the mailing and post them out. However, we will only provide those companies with the information they need to deliver the relevant service, and we make sure that your data is treated with the same level of care as if we were handling it directly.

We use cloud-based systems to process your data, in particular your email address, and these include Mailchimp, SendInBlue, 123ContactForms, and Hubspot.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements, or to protect the rights, property or safety of Bransom Retail Systems, or others.


This policy was last updated on the 15th December 2023. We may make changes to this privacy policy from time to time, so we encourage you to check it on occasion. By continuing to use our website you will be deemed to have accepted those changes.